Welcome to Click Wise
These Terms of Service ("Terms") form a legal agreement between you ("you," "your," or "Client") and CLICKWISE SOLUTIONS OÜ ("Click Wise," "we," "us," or "our"), a company registered in Estonia. These Terms govern your use of our website (clickwise.io), custom advertising software platforms, digital marketing services, and all related features and content (collectively, the "Services").
By accessing or using our Services, you confirm that you've read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you don't agree with these Terms, please don't use our Services.
We may update these Terms from time to time. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. Your continued use of our Services after changes take effect means you accept the updated Terms.
Who Can Use Our Services
To use Click Wise's Services, you must meet these requirements:
- You must be at least 18 years old or the age of legal majority in your country
- You have the legal authority to enter into binding agreements
- You're not prohibited by law from using our Services
- All information you provide during registration is accurate and complete
- You'll keep your account information up to date
Protecting Your Account
You're responsible for keeping your account credentials secure, including your password. If you notice any unauthorized access to your account, let us know immediately. We're not liable for any loss or damage that results from your failure to protect your account information.
We reserve the right to refuse service, suspend, or close accounts if we suspect fraudulent activity, violations of these Terms, or behavior that could harm our platform or other users.
What We Offer
Click Wise provides bespoke digital marketing solutions and custom advertising software platforms. Our Services include:
- Custom software development: Tailored campaign management platforms built to your specifications
- Digital marketing strategy: Expert planning and execution of advertising campaigns
- Campaign management tools: Comprehensive dashboards for creating, monitoring, and optimizing campaigns
- Performance analytics: Detailed reporting on campaign results and ROI
- Technical integration: Connecting your marketing platforms with existing business systems
- Ongoing support: Dedicated assistance from our team of experts
Service Availability: While we work hard to keep our platform available 24/7, we can't guarantee uninterrupted access. We may need to pause services temporarily for maintenance, security updates, or improvements. We reserve the right to modify or discontinue any part of our Services as needed.
How You Should Use Our Services
When using Click Wise, you agree to follow all applicable laws and these Terms. Specifically, you agree NOT to:
- Use our Services for any illegal, fraudulent, or harmful purpose
- Upload or share content that's offensive, defamatory, or infringes on others' rights
- Create campaigns that promote illegal products or services
- Try to damage, disable, or interfere with our platform's functionality
- Attempt to access other users' accounts or our systems without authorization
- Use automated tools like bots or scrapers to extract data from our platform
- Reverse engineer or attempt to copy our technology
- Impersonate anyone or misrepresent your identity or affiliation
- Collect personal data from others without proper consent
- Interfere with other users' ability to use our Services
Important: Breaking these rules may result in immediate account suspension, service termination, and potentially legal action. We may also report violations to appropriate authorities.
Payment and Billing
Some of our Services require payment. Here's what you need to know about fees and billing:
Fees and Charges
All fees are quoted in Euros (EUR) unless stated otherwise. You agree to pay all applicable charges, including service fees, development costs, and campaign spending. We may change prices with 30 days' advance notice.
- Payment authorization: By providing payment details, you authorize us to charge the agreed fees to your chosen payment method
- Billing schedule: Service fees are typically billed monthly or as agreed in your contract
- Project-based billing: Custom software development projects are billed according to your project agreement
- Late payments: Overdue payments may result in service suspension and late fees as permitted by Estonian law
- Refunds: Fees are generally non-refundable except as required by law or agreed in your contract
- Taxes: You're responsible for all applicable taxes unless you provide valid tax exemption documentation
We may suspend or terminate Services for non-payment. You remain responsible for all outstanding fees plus any collection costs.
Who Owns What
All content, software, designs, trademarks, logos, and materials available through our Services are owned by Click Wise or our licensors. They're protected by Estonian, EU, and international copyright, trademark, and intellectual property laws.
Your License: We grant you a limited, non-exclusive, non-transferable license to use our Services for your business purposes only. This license can be revoked if you violate these Terms.
Your Content: You own the advertising content, creative materials, and data you upload to our platform. By uploading content, you give Click Wise permission to use, display, and modify it solely to provide our Services to you.
Custom Development: For custom software projects, ownership terms will be clearly specified in your project agreement. Typically, you own the final deliverables while we retain ownership of any underlying technology or frameworks.
You guarantee that any content you upload doesn't infringe on anyone else's intellectual property rights and that you have all necessary permissions to use it.
Privacy and Data Protection
We take your privacy seriously and comply with GDPR, Estonian data protection laws, and all applicable EU privacy regulations. Our Privacy Policy explains in detail how we collect, use, and protect your personal information.
GDPR Compliance
As an Estonia-based company, we follow strict European data protection standards. You have the right to access, correct, delete, and control how your personal data is used. To exercise these rights, contact us at privacy@clickwise.io.
By using our Services, you acknowledge that we'll process personal data according to our Privacy Policy. If you provide us with personal information about others (like campaign audience data), you confirm that you have proper consent and comply with applicable data protection laws.
Service Warranties and Limitations
To the extent permitted by Estonian and EU law, we provide our Services "as is" without warranties of any kind. We don't guarantee that our Services will always be available, error-free, or secure.
Important Disclaimer: We can't guarantee specific results from your marketing campaigns. Performance depends on many factors outside our control, including market conditions, audience behavior, and your campaign content.
Click Wise and its team won't be liable for any indirect, incidental, or consequential damages (like lost profits, data loss, or business interruption) arising from your use of our Services, even if we've been told such damages might occur.
Our total liability to you for all claims related to our Services won't exceed the amount you paid us in the twelve months before your claim, or €100, whichever is greater.
Some jurisdictions don't allow certain warranty exclusions or liability limitations. In those cases, our liability will be limited to the maximum extent allowed by law.
Your Responsibilities
You agree to protect and defend Click Wise, our team, partners, and affiliates from any claims, damages, costs, or expenses (including legal fees) arising from:
- Your use or misuse of our Services
- Your violation of these Terms or any applicable laws
- Your content, including any copyright or privacy violations
- Your marketing campaigns, including any false or misleading advertising
- Disputes between you and third parties related to your use of our Services
If we need to defend against any claims covered by this section, we may take control of the defense, and you agree to cooperate with us.
Ending Our Agreement
These Terms remain in effect as long as you use our Services. You can close your account anytime by contacting our support team. When your account is closed:
- Your access to our Services stops immediately
- You remain responsible for any fees owed before termination
- We may delete your account data according to our data retention policies
- Some sections of these Terms (like intellectual property rights and dispute resolution) continue to apply
We Can End This Agreement Too: We reserve the right to suspend or terminate your account at any time for any reason, including Terms violations, suspicious activity, or extended inactivity. We'll usually give you notice, but we're not required to in all cases.
If we terminate your account for violating these Terms, you may forfeit any prepaid fees, and we may pursue legal action for damages.
Resolving Disputes
These Terms are governed by the laws of the Republic of Estonia. Any disputes will be interpreted according to Estonian law, without regard to conflict of law principles.
Legal Jurisdiction
Any legal proceedings related to these Terms will be handled exclusively in the courts of Tallinn, Estonia. You agree to submit to the jurisdiction of these courts.
Let's Talk First: Before starting any legal action, we encourage you to contact us at legal@clickwise.io to try resolving the issue informally. We're committed to finding fair solutions.
EU Consumer Rights: If you're a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Other Important Terms
Complete Agreement: These Terms, along with our Privacy Policy and Cookie Policy, represent the complete agreement between you and Click Wise regarding our Services.
Severability: If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms remain in full effect.
No Waiver: If we don't enforce a right or provision in these Terms, it doesn't mean we're waiving that right. Any waiver must be in writing and signed by an authorized Click Wise representative.
Assignment: You can't transfer these Terms or your rights under them without our written permission. We may transfer our rights and obligations to any affiliate or successor company.
Third Parties: These Terms don't create any rights for third parties. Only you and Click Wise can enforce these Terms.
Language: These Terms are written in English. If translated, the English version controls in case of any conflict.
Unforeseen Circumstances: We're not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, wars, internet outages, or government actions.
Get in Touch
If you have questions, concerns, or feedback about these Terms or our Services, we're here to help:
Contact Information
Legal inquiries: legal@clickwise.io
General support: hello@clickwise.io
Company Details
Legal Name: CLICKWISE SOLUTIONS OÜ
Location: Tallinn, Estonia
European Union
We're committed to addressing your concerns and will respond to all inquiries within five business days.
Questions About These Terms?
Our team is happy to clarify any part of this agreement and discuss how we can work together.
Contact Us